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Page Revision: Fri, 21 Dec 2018 15:42
CAREWare produces the Ryan White Service Report (RSR), a client-level data export required by HRSA for recipients of Ryan White HIV/AIDS Program funding. Users can upload the Client Report (an XML file) to
HRSA, and they can also view those files within CAREWare.
The minimum build required to produce the 2018 RSR export for CAREWare 6 is build 21, and we recommend upgrading to the latest build available
here.
The current provider domain and user account need sufficient permissions to run the RSR. Please follow these steps below:
- Log in to the Central Administration domain.
- Click Administrative Options.
- Click Provider/User Manager.
- Expand Real Time Providers.
- Right click on the provider.
- Click Manage.
- Click Individual Permissions.
- Type RSR in the search field.
- Click the box under Select for the Run RSR permission.
- Click Grant.
- Click Cancel.
Now that the permission is granted for the provider domain, that permission can be granted to users.
- Click Users.
- Click a user to highlight that user.
- Click Manage.
- Click Individual Permissions.
- Type RSR in the search field.
- Click the box under Select for the Run RSR permission.
- Click Grant.
- Click Cancel.
Once permissions are granted, the RSR client report can be created by following the instructions
here.
Once you have a saved report, you can view information about that report using the
RSR Client Report Viewer.
The official HRSA RSR instruction manual can be found
here. For instructions on using the RSR Data Validation Report click
here.You can learn more about completing RSR reports at the
All CAREWare documentation page under manual in zip format or by clicking
RSR guides. To review training provided by TARGET for the RSR click
here.
Here are rules for inclusion of client data in the 2018 RSR report. To learn more about Eligibility Status, click
here.
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